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Posts Tagged ‘solar hot water for apartments’
The 5 Top Markets for Growing Solar Hot Water
Tuesday, January 17th, 2012 by Solar Fred
 The Tradewinds Aparment Complex with Solar Hot Water
#1. Rental Apartment Buildings. Â Most apartment buildings in the U.S. have central natural gas water heating systems. Between tenant showers, washing machines, and dish washers, building owners are flushing a large portion of their rental income down the proverbial drain. If they have the roof space, insolation, and room for a solar storage tank, solar hot water is a no brainer.
 Hotel in Spain with Solar Hot Water by Flickr/hola-amic.com
#2 Hotels. When you think of hotel hot water needs, you think of sheets, towels, table cloths, dish washing from room service, and restaurants, not to mention a pool. Margins are that much thinner without a solar thermal system that lasts 20 or more years. In addition, the hotel can promote their environmental stewardship by going solar thermal. Call a manager today and mention the benefits of Free Hot Water.
 Laundromats- no-brainer for commercial solar hot water. Photo: Flickr/Kristine Paulus
#3 Laundry Mats. Laundry facilities are an obvious choice for installing solar hot water. Their business is based on hot water … and their water heating bills. A properly sized solar hot water system can reduce water heating bills by an average of 70% over the course of the year. And don’t forget, Free Hot Water’s new pre-engineered systems with multiple collector and tank option make proposals simple.
 A nursing home waiting for Solar Hot Water. Photo: Flickr/PhoTones_TAKUMA
#4 Nursing Homes. Like hotels, nursing homes have diverse needs for solar hot water. It’s a combination hotel, hospital, and restaurant, serving the food, sterilization, and bathing hot water needs of its elderly clients, 24/7. Typically, nursing homes are built on a single floor, allowing for significant area on the roof for a solar thermal system. As Medicare reimbursements continue to decrease, solar hot water savings will enable these businesses to save more of their slimming margins.
 A hospital waiting for some Solar Thermal Medicine. Photo: Flickr/Mr. T in DC
#5 Hospitals. Hospitals have the same solar water heating needs as a nursing homes, but their needs are greater in every way. The good news is that their size typically allows for a huge roof area on multiple buildings, so the logistics for installing solar thermal systems on a hospital may not have the space constraints of a tall apartment complex. While non-profit hospitals may not be eligible for solar thermal tax credits, the good news is that their boards may have a green-minded benefactor who can fund the upgrade along with other energy efficiency projects.
***
All of these venues–and more–are ripe for solar thermal. It’s not complicated. In fact, Free Hot Water even has pre-engineered commercial systems that can be installed in under a week’s time. Yes, it takes time to get to the decision makers to make the case, and not all will qualify. But show them the numbers first, and take it step by step. Free Hot Water is always here to help.
Tags: solar hot water for apartments, solar hot water for hospitals, solar hot water for hotels, solar hot water for laundromats, solar hot water for nursing homes Posted in 30% Investment Tax Credit, Hotel Solar Hot Water, pre-engineered solar thermal systems, Restaurant Solar Hot Water, Solar Hot Water, Solar Hot Water for Apartment Buildings, solar hot water for hospitals, Solar Hot Water Value, Solar Thermal & Solar Hot Water News, Uncategorized | 3 Comments »
Happy New Year… Especially for Solar Hot Water
Wednesday, January 4th, 2012 by Solar Fred

At long last, it looks like it’s going to be a great year for solar thermal, especially with some exciting announcements that can potentially boost your commerical solar thermal business.
We’ll have more details in the coming weeks, but here are the highlights that Free Hot Water Installers can look forward to in 2012.
- New Solar Thermal Financing! In 2012 and 2013, financing will be much easier for Free Hot Water installers. More details soon, but the gist is that we have a new solar thermal financing solution that does not require any customer loans. If you’re a California or Arizona solar thermal installer with prospective customers that own apartment buildings, hospitals, nursing homes, laundry facilities, hotels, condos, or other multi-unit housing, stay tuned for a win-win financing solution that will allow many of these prospects to move forward.
- Free Hot Water drainbacks. You asked for it and we have them. Free Hot Water drainback systems have arrived. In the next week, you’ll see the new listings in our Free Hot Water catalogue. In addition to our SRCC OG-300 and closed loop solar water heating systems, we now have a complete line of solar thermal OG-300 drainback systems.
- Free Hot Water is expanding and hiring. To meet the new demand for our new commercial solar thermal financing, Free Hot Water will be hiring solar thermal sales staff for California and Arizona territories, as well as solar thermal design engineers. If you know of anyone who’d like to join the Free Hot Water team, please contact info@freehotwater.com.
Happy New Year! 2012 is going to be a huge, terrific year for solar water heating. Stay tuned for more details about all of the above in the coming weeks.
Tags: solar 30% Treasury Grant Program (TGP), solar hot water financing, solar hot water for apartment buildings, solar hot water for apartments, solar hot water for laundromats, solar hot water for restaurants, solar thermal financing Posted in 30% Investment Tax Credit, Hotel Solar Hot Water, Solar 1603 Treasurty Grant Program (TGP), Solar Business Resources, Solar Hot Water, Solar Hot Water for Apartment Buildings, Solar Hot Water News, solar hot water resources, Solar Rebates, Solar Tax Incentives, Solar Thermal Economics, SRCC OG-300 solar systems | No Comments »
Commercial Solar Thermal Still Growing, According to SEIA 3Q Report
Wednesday, December 14th, 2011 by Solar Fred

It’s not much, but SEIA and its partner, GTM Research, have included some very general solar water heating market information in its 3rd quarter executive summary.
Free Hot Water has talked to GTM researchers before about the lack of solar water heating data in their reports. They explain that there are two problems:
First, not enough solar installers are willing or able to give them enough data to create a report. So, if you’re a solar water heating installer or financier or manufacturer who’d like participate, please contact me at solarfred@freehotwater.com, and I will connect you with the person who collects data.
The second problem is a little more challenging. That is, it costs money to produce these reports, and despite the number of installers and solar thermal distributors and manufacturers in the U.S., few want to shell out the money for the full report.
As our CEO Paul Burrowes commented a few months ago at Intersolar, there’s little need for solar thermal install data. Why? Because there is such huge untapped potential. Every roof is a market opportunity, and, sadly, there are plenty of empty roofs in the U.S. that are ripe for solar heating and cooling.
Nevertheless, there is a lot of press around these reports, and it would benefit the U.S. solar thermal side to be included in those releases. But without data, that’s not going to happen. So, we hope, with your participation, that the industry can receive and process more data for these quarterly reports.
So, what third quarter data was in the latest 2011 3rd quarter executive summary?
It was only about three paragraphs, one of which was summary of previous data. Here’s a link to get the full executive summary.
In any case, the main points:
- Solar Thermal PPAs are growing for commercial solar projects.
- Massachusetts has a pilot project that is allowing $30,000 construction grants for commercial solar thermal.
- European and Chinese solar thermal manufacturers are increasingly showing up at solar trade shows, increasing competition, and….
- “The main competitor to SWH, however, is the price of natural gas. For as long as the price of natural gas remains low, it is difficult for many to see the long-term value in installing a system.” (A recent Free Hot Water blog post mentioned this insight too.)
So nothing really new here, but we do believe that the increase in solar thermal PPA financing will indeed make commercial solar thermal competitive for apartment buildings, multifamily homes, hotels, hospitals, etc, and beat low natural gas prices.
And when that happens more often, we look forward to more in-depth coverage about solar water heating in these quarterly reports.
Tags: California Solar Iniaitive, solar hot water, solar hot water for apartments, solar market reports, solar policies, solar thermal, solar thermal news, Solar Trade Shows, solar water heating for apartment buildings Posted in Restaurant Solar Hot Water, Solar Hot Water, Solar Hot Water for Apartment Buildings, solar hot water resources, Solar Hot Water Value, Solar Thermal & Solar Hot Water News, Solar Trade Shows | No Comments »
3 Things You Can Do To Create Commercial Solar Thermal Leads
Wednesday, December 7th, 2011 by Solar Fred
We love to give solar thermal marketing advice at Free Hot Water. We’re a manufacturer and a distributor of solar hot water equipment, so our job isn’t to sell solar thermal jobs, but to support our installers with engineering, equipment, and marketing.
So, your success is our success, and right now, we’re anxious to see solar thermal grow as fast as solar PV has grown. So here are 3 tips that you can use to sell some solar thermal commercial jobs.
1) Go to events where your customers are. And by customers, I mean your apartment building owners, hospital administrators, Laundromat owners, hotel owners, nursing home owners, and all of the other businesses that use a lot of hot water. And where are they?
They’re at their own trade shows, talking about their challenges. Solar thermal is a solution for all of the above businesses. Invest in a booth at their respective trade shows and perhaps even participate in a panel discussion about plumbing, energy efficiency, etc. You’ll be seen as an authority and owners will want more information from you.
2) Do a case study for each of the above market segments. Yes, every solar thermal job is different. (That being said, there are some that are right for pre-engineered commercial systems too.) So, you’ll have to mention in your case study how usage, utility prices, state rebates, existing pipes, different solar collectors and tanks can all make prices go up or down. Nevertheless, show the incentives applied, and perhaps give a range of prices. Do this for a hotel with so many rooms, for example, and an apartment with so many units, etc. A case study for each segment. If you have some type of financing to go along with it, mention that too.
Once put together in a PDF, offer these case studies to prospects by making them available on your web page or as a free download. Don’t hide them! Have a “case study” link to them on your website’s home page.
3) Offer prospects a tour of a similar business that you’ve done. By now, you have happy commercial solar water heating customers, right? You’re a Free Hot Water installer, so of course you do. See if you can’t strike up some kind of co-marketing arrangement to have a tour of the finished installation with new prospects.
People respond to examples. This is an excellent touch-feel moment, where you can not only explain how solar thermal works, but also show it working, while answering real time-live questions.
Bonus, you could even have someone videotape the tour and then post this very visual, educational (edited) video on your website and on YouTube.
What’s in it for the existing customer? Marketing and branding, for one. Second, you can offer some kind of referral fee on any closed sale. Up to you how much you want to give, but that fee should be worked into your margins.
Solar thermal works. If you’re a Free Hot Water solar pro, you know that. But we have to continue to get the word out to everyone else. Here are three tips to help do that, and we sincerely hope you’ll use them.
Tags: solar hot water, solar hot water case studies, solar hot water for apartments, solar hot water marketing, solar thermal tanks, Solar Thermal/Solar Hot Water, Solar Trade Shows Posted in Site Assessment, Solar Hot Water, Solar Hot Water for Apartment Buildings, solar hot water resources, Solar Hot Water Value, Solar Hot Water Videos, Solar Rebates, Solar Thermal & Solar Hot Water News | 1 Comment »
The 3 Differences Between Solar PV and Solar Thermal Success: Financing, Subsidies, and Artificially Low Gas Prices
Wednesday, November 30th, 2011 by Solar Fred
 
There is no dispute that solar PV has grown faster than solar thermal in the United States. Why? I think there are three basic reasons.
1) More and better financing for PV than solar thermal
Banks and venture capitalists have loved solar PV for quite some time, and the reason is that solar PV projects are profitable with solar power purchase agreements (PPAs).
Solar PPA’s for solar PV are a win-win. They provide low-upfront costs to the customer while also reducing energy costs. At the same time, banks and financiers are able to recoup profits over time by capturing all of the available solar incentives, plus charging the customer a discounted rate for the power that they consume.
What’s odd is that solar thermal applications have not attracted the same win-win attention from banks and finance people. Just as with solar PV, it’s possible to meter and measure solar hot water production and reduce the gas utility bills of large commercial applications, such as hotels, condos, apartment buildings, hospitals, laundromats, nursing homes, and so much more.
The bottom line is that bankers and other financiers need to become better informed about solar thermal applications, economics, and to develop more ways to finance projects.
2) More and better subsidies for PV than solar thermal
Clean solar energy is clean solar energy, and yet governments seem to be more amenable to subsidizing solar electric clean energy than solar water heating applications. If you run down the list of all of the subsidies available on the DSIRE database, you’ll find many more—and richer—solar PV subsidies than for solar thermal.
Once again, I think the reason behind this tilt against solar thermal is the lack of awareness and understanding from legislators about the benefits of solar thermal applications. From hot water and heat, to air conditioning, solar thermal installations could be saving consumers, businesses, and government facilities thousands of dollars over the system’s lifetime. In large installations, hundreds of thousands of dollars.
Environmentally, solar thermal can not only reduce our dependence on fossil fuels, but also decrease the currently trend in hydrofracking, a process that may not only damage the environment, but also contaminate drinking water.
The solar industry needs better solar thermal lobbyists. Lobbyists are a dirty word, I know, and yet, they are effective getting in front of legislators and explaining the benefits of solar.
3) Subsidized low gas prices
Subsidizing the exploration of natural gas and other fossil fuels are not helping any consumer or business to consider purchasing renewable solar PV or solar thermal.
It’s hypocritical for the Federal government to say that it wants to move the nation towards clean, renewable, non-polluting energy while encouraging the development of natural gas, enabling natural gas prices to remain artificially low. Meanwhile, utilities are raising their coal-fired electric rates between 3% and 5% a year, making solar PV increasingly competitive.
I’m not saying that gas won’t play a role in our nations near-term energy portfolio, but the sooner our legislators encourage more renewable solar alternatives by leveling the playing field and eliminating gas subsidies, the more solar jobs will be created, and of course, the more energy independent our country will be.
Once again, the solution is better solar thermal lobbying. Solar PV and wind companies all have policy people who are constantly talking to legislators. Solar thermal needs that same face-to-face representation.
Tags: California Solar Iniaitive, solar 30% Treasury Grant Program (TGP), solar hot water for apartments, solar hot water for laundromats, Solar Hot Water Monitoring, solar policies, solar politics, solar thermal, Solar Thermal/Solar Hot Water Posted in 30% Investment Tax Credit, Hotel Solar Hot Water, Residential Solar Hot Water, Restaurant Solar Hot Water, Solar 1603 Treasurty Grant Program (TGP), Solar Hot Water, Solar Hot Water for Apartment Buildings, Solar Hot Water Monitoring, Solar Thermal & Solar Hot Water News | 1 Comment »
1603 Treasury Grant Program may be ending, but it’s not too late!
Thursday, November 17th, 2011 by Solar Fred
Dear Free Hot Water Dealers and Distributors and blog readers,
It’s not too late! That is, it’s not too late to close commercial contracts that can qualify for the 1603 Treasury Grant Program (TGP) that is set to expire at the end of 2011, just 6 weeks away. A 5% safe harbor provision or starting on the install with a signed contract before the end of 2011 allows customers to be eligible.
In an effort to facilitate more solar thermal installations before the TGP ends, we’ve discounted a range of pre-engineered, pre-packaged OG-100 commercial solar thermal systems that can qualify for the TGP for commercial applications.
Plus, in addition to the pre-engineered solar thermal packages, we’re also providing our dealers purchasing the pre-engineered systems with simplified DIY TGP instructions, a TGP checklist, and a Sample TGP Application.
Paul Burrowes, our COO, explained, “At this point, it looks like the 1603 Treasury Grant Program is ending, but solar thermal installers may not realize that they still have time beyond December 31st, 2011, to install commercial systems. Under the TGP rules, there is a 5% safe harbor provision. Under certain conditions, an apartment building owner, for example, can purchase 5% or more of the equipment from the installer before the end of 2011 and qualify for the TGP. Under these conditions, the balance of the installation and equipment can be accomplished after 2011.”
Since 2009, the TGP has provided commercial entities a 30% cash grant towards to costs of solar projects in lieu of the 30% ITC. All solar technologies qualify, including solar water heating and other commercial solar thermal applications.
For example, pre-engineered systems are ideal for hotels, multi-family residents, nursing homes, hospitals, restaurants, laundry facilities, and many other commercial and industrial applications.
Installers who can sign contracts for these applications and purchase at least 5% of the equipment will enable their clients to take advantage of the 30% cash grants available under TGP.
The 5% Safe Harbor
Under the 5% safe harbor, if the applicant (the solar hot water purchaser or developer) pays or incurs 5% or more of the total cost of the specified energy property before the end of 2011, the applicant is eligible for the TGP. Alternatively, costs paid or incurred by a person providing property to the applicant, such as the solar hot water installer, can also be included under the 5% safe harbor provision.
In addition, Free Hot Water’s pre-engineered solar hot water systems can help qualify applicants through showing that “physical work of a significant nature” has begun by the end of 2011. Under this provision:
- “Physical work of a significant nature” can include any physical work at the site where the solar hot water system is going to be installed.
- It may also includes physical work that has taken place under a binding written contract for the manufacture, construction, or production of the solar thermal system by the applicant’s facility, provided the contract is entered into prior to the work taking place.
Other key points to keep in mind:
- The person applying for the TGP must be a for-profit business and not a federal, state or local government, or non-profit business.
- A project performance report is required on an annual basis for a period of 5 years after the property was placed in service.
- Regardless of eligibility method, all applications must be submitted to the Treasury Department before the statutory deadline of October 1, 2012.
For more information on the 1603Â TGP program, here’s a link to the Treasury Dept web site.
Burrowes said, “We sincerely hope the TGP gets extended. It has helped us and many of our dealers grow our business and create American solar jobs. By providing our discounts on pre-engineered solar thermal systems as the program possibly sunsets, we’re hoping to enable our Free Hot Water solar thermal installers to close contracts under the 5% safe harbor or begin construction before the end of 2011.”
You can see all of our line of pre-engineered commercial 0G-100 kits on our online catalog. Free Hot Water’s TGP forms and sample applications are available to all Free Hot Water dealers. Contact us for more information.
Tags: 1603 Treasury Grant Program, Solar Business Resources, solar hot water for apartments, solar hot water incentives, Solar Thermal incentives Posted in 30% Investment Tax Credit, Solar 1603 Treasurty Grant Program (TGP), Solar Business Resources, Solar Hot Water, Solar Hot Water for Apartment Buildings, Solar Hot Water News, Solar Rebates, Solar Tax Incentives | No Comments »
RIP Steve Jobs and 3 Lessons for the Solar Hot Water Business
Wednesday, October 5th, 2011 by Solar Fred
 R.I.P. Steve Jobs
When Steve Jobs resigned as CEO of Apple, I wrote a blog post on RenewableEnergyWorld.com about lessons that the solar PV industry could learn from him. Now, as the news streams in about his death, I’d like to add my thoughts about what the solar thermal industry can learn from Apple and Steve Jobs.
Steve Jobs/Solar Thermal Lesson #1: It’s okay to be #2, so long as you’re working hard to be the best at what YOU do. Even with all of Apple’s success today, the world is still dominated by PC based computers. Similarly, the solar thermal industry gets less attention from the press and policy makers. Being the #2 computer platform didn’t stop Steve Jobs from innovating and finding an extremely loyal following for Apple products. In the same way, solar thermal installers must continue to develop our own customer base that can most benefit from solar hot water and solar thermal applications.
Consequently, we must aggressively engage with apartment building owners, hotels, hospitals, colleges, and all multi-residential facilities, educating them about solar hot water’s benefits. With centralized heating systems and limited roof space, solar thermal is clearly worthy of the owner’s attention, and like Jobs, we must continue to send the message that solar thermal works and that it is cost effective for these applications (and more) —even without subsidies.
Steve Jobs/Solar Thermal Lesson #2: Rely less on policy and more on creating the market. While the CSI Thermal program here in California is in full swing, according to the latest research from SEIA, solar thermal growth in California is still pretty flat. I can’t think of any way that Jobs and Apple were markedly affected by a government policy, except perhaps NAFTA. But Free Trade benefits everyone. So, when it comes down to it, the Apple team and Jobs became successful without policy makers and incentives. They charged premium prices to customers, who gladly stood on a line for hours, sometimes days.
In the same way, solar thermal—and PV—must strive to provide solar thermal products and services that cost effectively serve its commercial and residential customers without depending on subsidies. In fact, Free Hot Water did just that recently, reducing prices on our new OG300 systems to make solar thermal more affordable for residential customers. Do subsidies help? Of course they do, but solar thermal is and will remain cost effective today, especially for large commercial installations listed above.
Steve/Solar Thermal Lesson #3: Believe in what you do and persevere. Steve Jobs has a great deal of success, but he also had a great deal of failure, being ousted from Apple in 1985. But he kept going, creating another computer company, NeXT… which also failed. And yet, Jobs didn’t stop innovating. He founded invested in Pixar and eventually returned to Apple to save it from bankruptcy. He didn’t do it for the money, but because he wanted to challenge the status quo. He didn’t believe that everyone should settle for a boring, complicated PC computer –or smart phone or slate computer.
Similarly, like Apple, solar thermal technology is very different from gas, propane, and electric water heating. Those energy sources currently may be the default water heating energies in America, but that’s not the case in other countries. Europe, Israel, and China are filled with solar water heaters and very common. Why? Because they lack the gas and coal that’s so abundant and cheap in the U.S, and so free solar energy is more valuable and prized.
Despite American market challenges, as an industry, we must continue to show people that there is another source of thermal heating power and that it is available throughout the world, today and for the foreseeable future–especially as fossil fuel prices rise.
Those are our thoughts on lessons we can learn from Steve Jobs’ life and work. If you have more thoughts related to the solar thermal industry, pleas share them in the comments.
Finally, we’d like to leave you with some inspiring quotes from Steve Jobs. At Free Hot Water, we celebrate his life and his worldwide inspiration to think differently. We hope you do too.
Living Life
“Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life. Because almost everything – all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.”
– Stanford commencement speech 2005
Working Hard
“I don’t think I’ve ever worked so hard on something, but working on Macintosh was the neatest experience of my life. Almost everyone who worked on it will say that. None of us wanted to release it at the end. It was as though we knew that once it was out of our hands, it wouldn’t be ours any more. “When we finally presented it at the shareholders’ meeting, everyone in the auditorium stood up and gave it a 5-minute ovation. What was incredible to me was that I could see the Mac team in the first few rows. It was as though none of us could believe that we’d actually finished it. Everyone started crying.”
– Playboy magazine 1985
Doing the Work for Customers
“There’s nothing that makes my day more than getting an e-mail from some random person in the universe who just bought an iPad over in the UK and tells me the story about how it’s the coolest product they’ve ever brought home in their lives. That’s what keeps me going. It’s what kept me 5 years ago [when he was diagnosed with pancreatic cancer], it’s what kept me going 10 years ago when the doors were almost closed [on Apple]. And it’s what will keep me going 5 years from now whatever happens.”
- AllThingsD Conference, 2010
Doing the Work for Yourself
“We think the Mac will sell zillions, but we didn’t build the Mac for anybody else. We built it for ourselves. We were the group of people who were going to judge whether it was great or not. We weren’t going to go out and do market research. We just wanted to build the best thing we could build. When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.”
– Playboy magazine 1985
Simplicity
“That’s been one of my mantras — focus and simplicity. Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.”
– Business Week 1998
Innovation
“Innovation comes from people meeting up in the hallways or calling each other at 10.30 at night with a new idea, or because they realized something that shoots holes in how we’ve been thinking about a problem. It’s ad hoc meetings of six people called by someone who thinks he has figured out the coolest new thing ever and who wants to know what other people think of his idea. And it comes from saying no to 1,000 things to make sure we don’t get on the wrong track or try to do too much. We’re always thinking about new markets we could enter, but it’s only by saying no that you can concentrate on the things that are really important.”
– Business Week 2004
Instinct
“You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something – your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.”
– Stanford commencement speech 2005
Doing what you love
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.”
– Stanford commencement speech 2005
Tags: Solar Business Resources, solar hot water for apartments, Solar Thermal incentives, steve jobs Posted in Hotel Solar Hot Water, Residential Solar Hot Water, Solar Business Resources, Solar Hot Water, Solar Hot Water for Apartment Buildings, Solar Hot Water News, solar hot water resources, Solar Tax Incentives, Solar Thermal & Solar Hot Water News, SRCC OG-300 solar systems | 1 Comment »
What’s the Most Powerful Installer Tool in the Solar Marketing Tool Box?
Sunday, July 31st, 2011 by Solar Fred

Okay, besides having easy financing, what’s the most powerful solar marketing tool that any installer can use? First, let’s briefly mention the traditional marketing tools:
- Print advertising.
- Radio spots,
- Brochures, flyers, direct mail
- Making news with a unique installation
Add to that the new internet marketing tools, such as blogs, Facebook pages, and Twitter, and you should be generating some leads, if you’re executing these plans well.
However, there’s one extremely important marketing tool that’s missing from the above list, and I would argue that it is the most powerful of all of them:
Customer referrals.
Customer referrals are more powerful than all of the above because people, whether business people or homeowners, are suspicious of advertising and any information that has a logo on it. However, these same people already trust their colleagues, friends, and neighbors. And when they make a big change—like going solar—that can be very interesting….
So, if Joe Apartment Building Owner talks to his friends and business associates about how he just installed a solar thermal system on his apartment building/home/pool, saving thousands every year, his friends and colleagues will probably be curious and ask the usual frequently asked questions:
“How much did it cost, Joe?” “How much will you save?” “How did you finance it?” “What’s the ROI?”
And here’s where a lot of solar hot water–and PV–installers lose opportunities. It’s not enough for Joe to answer those questions and maybe send a link to your website. If you’ve done a great install and provided great customer service during Joe’s install, then you’ve built your own trusted relationship, and now you have the opportunity to help and inspire Joe to refer you to his friends.
For example:
- Ask Joe if you can leave 10 brochures, flyers, or business cards with him in case his friends or colleagues see his system and would like info about their homes or businesses.
- Could you leave a lawn sign on his property for a week or two or longer? Something along the lines of “Check out our solar panels! Our building’s water is now heated by the sun! www.FreeHotWater.com”
- Offer Joe some kind of monetary benefit for a closed sale from a referral. Use some kind of unique referral code. As to how much, $250? $500? It’s up to you and perhaps you can scale it according to the size.
- Ask Joe if he’d like a small BBQ for him and his friends to launch the system and explain how the system works and its benefits. Many customers are very proud that they’ve gone solar and want to celebrate it. (But only after they’re secure that it made financial sense.)
- Ask Joe to become a fan of your Facebook page or Twitter account, giving him the opportunity to passively spread more useful info to his online peers.
- Give Joe a branded, fun, solar tee-shirt for him or his family. Make sure you have kid and toddler sizes. Not a tee-shirt fan? How about a set of  branded coffee mugs or travel mugs to hold that solar heated coffee or tea.
- Check in with Joe every 6 months to a year with a phone call or email. Ask him if he has any problems with his system and offer a free maintenance check. If you have sold him a solar monitoring system, even better. Remind Joe of the solar production numbers and explain the data, if needed. This is great customer service and also another opportunity to remind him about your monetary referral program.
And if you’re worried that Joe is going to have problems, so best to let sleeping dogs lie? My answer to that is that I’d rather discover installation problems. If Joe discovers them through a leak or lower than expected savings, he’ll talk to his friends about the terrible installation and service he received from you. Your pro-activeness will make up for any losses and prevent lawsuits.
Customer referral programs cost very little, but they do take time and customer care. The dividends, however, can multiply and pay off handsomely in multiple sales, as well as organic public relations and branding.
Do you have referral plan? If not, you do now.
And by the way, if this plan generates some sales for you, we hope you’ll refer yourself…. back to shop.freehotwater.com to find everything you need for a quality installation.
Now go start that referral plan.
Tags: solar hot water for apartments, solar marketing, solar referrals Posted in Solar Hot Water for Apartment Buildings, Solar Hot Water Monitoring, solar hot water resources, Solar Thermal Training | No Comments »
How Free Hot Water Got on the First Search Page of Google (and how you can too.)
Tuesday, July 5th, 2011 by Solar Fred
It’s nice to be recognized…by Google’s search engine.  How so?
Recently, if you do a search on Google for “solar water heating for apartment buildings” or “solar hot water for apartment buildings,” or “solar thermal apartment buildings,” Free Hot Water comes up in the first page of search results.
How? Why? Does it work for anyone? Let’s take those questions one by one:
How did Free Hot Water Get on the first page of search results?
Excellent question. The short answer is because we dedicate a great deal of this blog and a lot of other information to helping apartment building owners and their solar installers to go solar.
For example, in past blog posts, we’ve given several economic case studies about apartment buildings going solar, and that organically tells Google that one of our specialties is providing solar thermal equipment and design services for installing solar for ….wait for it…apartment buildings. Very simple. But that’s only part of the story.
We also provide our registered solar partner installers with apartment building resources, such as a down-loadable, apartment building solar thermal site assessment form, not to mention our online slate of solar thermal calculators.
Finally, Google sees that we’re in the solar news. Most recently, for starting California’s largest multi-residential solar water heating project under the new CSI rebate program. So, press releases and getting press also helps boost rankings too.
Bottom line: Google search engines reward solar businesses for telling people what you do and sharing specific, useful information.
Why did Free Hot Water get on the first page of search results?
Short answer: Obviously, to grow our business, but also to grow yours. Let me explain:
There are essentially two ways to get attention for your solar water heating business. Advertising or social media efforts.
Advertising, the old way, requires the least amount of effort, but it’s also costly, since it involves a lot of repetitive advertising dollars spent on Google, news papers, magazines, etc. Plus, despite this increased cost, ads provides little or no service to you, our customers. It’s a one-way, “Hey, look at our solar products!” conversation. Actually, it’s not even a conversation. It’s just telling you information.
The second way to market solar is through the new world of “social media.” That is, writing this blog , interacting on Twitter, being on Facebook and other sites. Sure, we still talk about our products here, but it’s not a one-way street. Instead, we can have a two-way dialog through your comments, reaching out to both our professional installer customers and to apartment building consumers who are searching the internet for more information about going solar.
Bottom line: Instead of focusing on advertising, we use social media to provide customers with useful solar information—like this solar marketing related post or last month’s solar thermal state incentives update. We also enable people to interact with us here or on Facebook or Twitter and respond as quickly as possible. So, this is more than just “marketing.” It’s a new form of customer service.
Does it work for anyone?
Absolutely. We’re not Heliodyne or Schuco … but we are on the first page of Google for certain search results—and you can be too.
Want more useful info? Sign up for our monthly e-newsletter, and if you’re not already, become a Free Hot Water solar partner installer. (Also, don’t forget to drop by and say hello at Intersolar! Booth 8111.)
Tags: Solar Business Resources, solar hot water case studies, solar hot water for apartments, Solar Thermal/Solar Hot Water Posted in Site Assessment, Solar Business Resources, Solar Hot Water, Solar Hot Water for Apartment Buildings, Solar Hot Water News, solar hot water resources, Solar Thermal Economics | No Comments »
Free Hot Water’s Making News with Largest CSI Solar Thermal Install to Date
Thursday, May 19th, 2011 by Solar Fred
 A diagram of The Trade Winds Installation
Just wanted to share with our solar community about the news that Free Hot Water is about to start the largest solar water heating project under California’s new solar thermal rebate program. The Tradewinds, a lage condominium complex nestled in the heart of San Jose’s Blossom Valley, is a community of 320 residential units, approximately 80% of which are owner occupied.
How large is large? Well, the compound uses an average of 10,000 gallons of hot water per day for showers, laundry, dishwashers, and other residential hot water necessities. Heating water with solar energy rather than with natural gas will reduce the building’s water heating bills by as much as 60%.
Our engineering department at Free Hot Water designed a system that willl use a total of 183 commercial grade FHW7000 series solar hot water collectors that will be mounted on five tar and gravel roofs of the two story buildings in the Tradewinds complex. Additionally, our COO, Paul Burrowes, calculated that The Tradewinds will produce over 5 million BTU’s daily and save over 250,000 pounds of CO2 on an annual basis.
The Tradewinds will benefit from long-term cost and environmental savings–and also from the new California Solar Initiative (CSI) Thermal Program. The initial calculations for The Tradewinds show a CSI-T rebate value of approximately $186,240. That’s a lot off the top, but as a non-profit home owners association (HOA), the project would have saved even more from the 30% federal investment tax credit and other tax incentives that can be applied to for-profit building owners.
Free Hot Water couldn’t have done the project without the help of TBI Energy, the project manager, and Comfort Energy, the system installer and contractor of record. Breene Kerr, TBI Energy Project Director stated in our joint press release, “TBI Energy is excited to be a part of the largest solar thermal system yet installed under the CSI thermal program. This is a complex installation with three independent solar thermal systems serving hundreds of residents in five different buildings.  TBI Energy’s extensive construction management experience along with Free Hot Water’s proven products and technology gives us the confidence that this project will be successful.  California needs more installations like this one. We look forward to  providing a highly visible example of why solar thermal systems should become as common in this country as the are throughout the rest of the world.”
Comfort Energy’s president, Harry Abbot adds in the release, “It’s successful incentive programs California’s CSI program that make these large projects possible and help create more clean energy jobs for California’s present and future.”
We’re about to start installation and will post some blogs and photos of our progress. If you’re one of our partner installers in California, please let us know how we can help you benefit from the new CSI program.
P.S. Here’s the link to a news item in Builder Magzine about the project.
Tags: California Solar Iniaitive, solar hot water for apartments, Solar Hot Water News, Solar Rebates, Solar Thermal Economics Posted in Solar Hot Water for Apartment Buildings, Solar Hot Water News, Solar Rebates, Solar Thermal Economics | No Comments »
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